Christian Leadership Alliance

Making It Happen

Never Underestimate the People's Need to Know … Now!

Maybe this has happened to you. It's Monday morning, after a weekend of catching up on work. You woke up early enough to even have prayer, devotions AND a brief workout.

Now, you've arrived in your office early. You've got a nice, early morning caffeine buzz going. It's going to be a great day.

Then, that one employee, who has never seen a glass half full in his life, walks into your office announcing, "Boy, have you got a big problem!"

Multiply that scenario by 10, add a perpetually challenging budget and you have a typical ministry manager's day.

In 25 years of ministry, most of it as a manager, the biggest challenge I've faced is having the right people in the right jobs to achieve goals. The second is making sure that the team is communicating well, pulling together toward the same goal. When it happens, it's sweet. When it's not, well, we've all been there.

I worked for Gannett Newspapers (owners of USAToday) for the first five years of my career. Every day I learned I had to solve every ...

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